Gluu Privacy Policy
Privacy Policy
Personal Information
“Personal Information” is information about you that is personally identifying, such as your name, email address, or telephone number, and that is not otherwise publicly available. The definition of Personal Information depends on your physical location and may include other types of information as well, such as some of the information referred to under the subheadings “Device-Specific Information and “Service Log Information”, depending upon your physical location. Only the definition of Personal Information that applies to your physical location will apply to you under this Privacy Policy.
Information on the site
Gluu is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect personal information when you provide it to us by sending an email to us, signing up to receive a newsletter, or participating in forum discussions. We do not disclose personal information to third parties at any time. The only exception is if we are required by law or required by court order to do so. Information may be collected in an effort to enhance your user experience, provide you with information regarding our services, and/or provide services you have requested.
Information we collect and how we use this information?
Personal Information: In many cases, your employer has established an account with us. Your employer’s service administrator may provide your email address to us, which we collect in order to be able to provide you and your employer with the Services and to manage your account. We also collect your company name and assign you an account name based on your company name. Prior to authorizing you to become a user of the Services, your employer is responsible for obtaining your consent in accordance with applicable laws. Even though your employer has your consent to provide us with your Personal Information, when you begin using the Services, you are also providing your consent to the terms in this Privacy Policy. If you establish your own account, or sign up for our newsletters and email updates, Personal Information is provided to us by opt-in only. You can opt-in by signing up for or using the Services through the Website or the mobile application, which requires you to create an account and collects your name, email address, and telephone number. We also collect your email address when you email us for information or sign up for our newsletters and email updates, in order to send you this information. You can unsubscribe from our newsletters and updates by clicking “Unsubscribe” at the bottom of the newsletter or email update. If you do not opt-in, you will not have access to certain Services and we will have no way of contacting you to send you updates or respond to your inquiries. By opting in you are providing your express consent to the collection, use, retention, processing, transfer, and disclosure, including cross-border disclosure, of your Personal Information as explained in this Privacy Policy.
Device-Specific Information: We also collect device-specific information (e.g. mobile and desktop) from you in order to provide the Services. For example, this information includes your device’s hardware model, operating system and web browser versions as well as unique device identifiers and characteristics (such as, whether your device was “jail broken”, whether you have a screen lock in place and whether your device has full disk encryption enabled), IP addresses and mobile network information, including phone number. We may need to associate your device -specific information with your Personal Information on a periodic basis in order to confirm you as a user and to check the security on your device.
Service Log Information: When you use the Services, we may automatically collect and store certain information in server logs. This may include which users (by username) are accessing the Services, how you are accessing the Services (including the device-specific information referenced above and type of integration), the dates and times you access the Services, from where you are accessing the Services (by IP address) and device event information such as crashes, system activity, and hardware settings. We may need to associate this information with your Personal Information on a periodic basis in order to confirm you as a user and to check the security on your device.